We hope that you love your purchases from Five 54. However, we understand that sometimes you may need to return a purchase. All purchases are eligible for STORE CREDIT ONLY if returned within 14 business days of receiving your order. After this timeframe, your item would not be eligible for return.
We do not offer exchanges.
Return Instructions
The customer is responsible for return shipping costs. Options are USPS, UPS, and FedEx.
No return authorization is needed, simply ship your item to
5947 Goodwin Avenue
Dallas, TX 75206
Please include the packing slip with your return. The packing slip is included in the bag with your purchase and has all of your information and order number on it.
Once we receive your return, please allow 5-7 days for us to process your return. Once processed, your store credit will be emailed to you.
Items purchased during a sale are FINAL SALE.
Items must be in perfect condition to be accepted for return. No makeup or deodorant stains, perfume, dog hair, cigarette smell or stains of any kind will be accepted.
Damaged Items
Damaged items must be reported within two days of the receipt of your order. Please email us at five54clothing@gmail.com and forward photos of any damage.
Color variation of merchandise due to computer monitor resolutions, lighting, and photography lenses are not qualified as damaged.